Privacy Policy

Effective Date: 5/16/2025

At Next Level Scales, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or services.

1. Information We Collect

We may collect the following information:

Full name
Email address
Phone number
Business information
Booking or consultation details
Other information you voluntarily provide via forms or chat

2. How We Use Your Information

Your information may be used to:

Provide and improve our services
Contact you regarding scheduled calls or services
Send promotional offers (with consent)
Deliver SMS reminders or updates
Respond to inquiries or support requests

3. SMS Communication

By submitting your phone number through our website or forms, you agree to receive SMS messages from Next Level Scales for:

Appointment confirmations and reminders
Marketing updates (if opted in)
Support-related communications

Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP, or get help by replying HELP.

4. Data Sharing

We do not sell or rent your personal information. We only share your data with trusted providers who help us deliver our services (e.g., SMS providers, scheduling tools).

“All SMS opt-in data and personal information will not be shared with any third parties, excluding aggregators and providers of the Text Messaging services.”

5. Cookies & Tracking

We may use cookies and similar technologies for analytics, personalization, and advertising. You can adjust cookie settings in your browser at any time.

6. Security

We implement reasonable security measures to protect your data. However, no system is 100% secure, and we encourage you to use caution when sharing sensitive information online.

7. Your Rights

You have the right to:

Request access to your data
Correct inaccurate information
Unsubscribe from communications
Request data deletion (where applicable)

8. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

9. Contact Us

Next Level Scales
20553 Schoenborn Street, Winnetka, CA 91306
Email: sales@nextlevelscales-pro.com
Phone: +1 (818) 300-5750